Overview
At BuzzPilot AI, we respect your privacy and your right to control your personal data. This Data Deletion Policy outlines how you can request the deletion of your personal information, what data we can delete, and our process for handling such requests.
Your Rights: You have the right to request deletion of your personal data at any time, subject to certain legal and operational limitations outlined in this policy.
What Data Can Be Deleted
We can delete the following types of personal data upon your request:
- Account information (name, email address, profile details)
- User-generated content (posts, comments, uploaded files)
- Usage data and analytics associated with your account
- Communication history and support tickets
- Preferences and settings
- Device information and IP addresses
- Marketing and communication preferences
Data We May Retain
Certain data may be retained for legal, security, or operational reasons, including:
- Transaction records required for financial compliance
- Data needed to comply with legal obligations
- Information necessary for fraud prevention and security
- Aggregated, anonymized data that cannot identify you
- Backup copies (automatically deleted within 90 days)
How to Request Data Deletion
Submit a Request
Contact us via email at info@buzzpilotai.com or use our in-app deletion feature in your account settings.
Identity Verification
We'll verify your identity to ensure the security of your data. This may involve confirming your email address or answering security questions.
Review and Processing
We'll review your request and determine what data can be deleted. This process typically takes 2-5 business days.
Deletion Confirmation
Once deletion is complete, we'll send you a confirmation email detailing what data was removed and any data that was retained.
Response Timeline
We aim to respond to data deletion requests within the following timeframes:
- Initial Response: Within 72 hours of receiving your request
- Identity Verification: 1-2 business days
- Data Deletion: 5-10 business days from verification
- Backup Deletion: Up to 90 days for complete removal from backup systems
Third-Party Data
For data shared with third-party services (analytics providers, payment processors, etc.), we will:
- Notify relevant third parties of your deletion request
- Request deletion of your data from their systems
- Provide you with contact information for third parties if direct contact is needed
Account Deletion vs. Data Deletion
You can choose between:
- Full Account Deletion: Complete removal of your account and all associated data
- Partial Data Deletion: Removal of specific data categories while keeping your account active
- Data Portability: Download your data before deletion (available upon request)
Technical Limitations
Please note that:
- Cached data may persist temporarily in our systems
- Search engines may retain cached versions of public content
- Data shared with other users may not be deletable
- Legal holds may prevent deletion of certain data
After Deletion
Once your data is deleted:
- You won't be able to recover the deleted information
- Any associated services or features may no longer be available
- You may need to create a new account to use our services again
- We may retain anonymized usage statistics for product improvement
Need Help with Data Deletion?
If you have questions about data deletion or need assistance with your request:
Email: info@buzzpilotai.com
Subject Line: Data Deletion Request
Response Time: Within 72 hours